As we are all preparing to spend time with our friends and families, we want to make you aware of our upcoming holiday hours. Please note that the offices of Big “I” Markets will close at 3 p.m. ET on Friday December 23 and will re-open Tuesday December 27. We will also close at 3 p.m. ET on Friday December 30 and re-open on Tuesday, January 3. Please plan accordingly, we are here to serve you!

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We are here to help.

Effective immediately, all agencies must register for monthly EFT direct deposits to ensure we can fulfill our obligation to remit earned commission to you. With the current events triggered by the W.H.O. declaring the COVID-19 a pandemic, we are implementing an additional step in our Disaster Planning Process. Thanks in advance for your cooperation. 

Effective Sept 1, 2018, agencies not registered for EFT will be paid twice per year.

Big I Advantage® offers the option to send commissions using electronic funds transfer directly into a designated bank account on a monthly basis. Agencies who do not participate in EFT payment will receive a paper check twice a year, in March and September. Please note, we do not draft your account for return commission as it is handled via a paper invoice mailed to the agency.

How do you sign up for EFT?

It’s easy to access from Online Registration! If you are your agency’s System Administrator, you should first assemble the information you will need to update your registration. (Only a user with System Admin or Organizational Admin access can update your registration.) Gather your banking information (and Tax ID number if it has changed), and the email address of the person to receive the commission statement.

You can use either your username or, as long as it is unique to you, your email address. Your password is the same either way. A lost password will be emailed to you immediately by clicking on the link below the sign in block for Big “I” Markets. Just click on “Request Password.”

To add your agency’s banking information follow the steps below:

  1. Verify/Enter the agency information on Step 1.
  2. Verify/Enter agency tax ID and banking information on Step 2.
  3. Enter whether you are tax exempt or not. If you have received a notification that you are not exempt from withholding, you must check “NO”. If you are unsure, you should confirm with your tax advisor.
  4. Click ‘Next’ to save the information. NOTE: You may exit the online registration at Step 3 and your EFT sign up will be complete. However, we encourage you to continue and verify all of the information for your agency, including adding any new users.

We know security of your information is a primary concern. We use secure socket layer (SSL) protocol to secure the information exchanged between the server and browser. SSL encrypts the data before it is sent over the Internet and decrypts at the server side. We are utilizing our standard security protocols to protect your data on our server.

If you have any questions or concerns, or require technical assistance, please contact us at or 703-647-7800.

We are here for you!

Let us know if we can answer any questions that may arise as you begin your journey on Big “I” Markets.

Visit our Contact page to find a specific team member or get in touch with us directly:

Visit our Learning Center
Phone: (703) 647-7800
Hours: 9am-5pm ET (Monday-Friday)