Here to Help!

Big “I” Markets

A division of:
IIAA Agency Administrative Services, Inc.
CA License # 0D21123

Contact Us

Toll-free: 800-221-7917
Direct: 703-647-7800
Fax: 703-995-4406
bigimarkets@iiaba.net
PO Box 780, Prosperity, SC, 29127
Hours: Monday-Friday 9 a.m. to 5 p.m. ET.

Contact An Underwriter

To contact an underwriter, please visit the Company Credentials page for the individual product.

Featured Training Videos

Meet Our Team

The Big “I” Markets team is here to answer your questions. Contact us for assistance or with any product questions. We look forward to working with you. Download: Big “I” Markets Organization Chart

Technical Support

Nics Lopez

Technical Support
nics.lopez@iiaba.net
703-706-5499

Compliance, Licensing & Administration

Sahara Apolinario

Administrative Assistant, Big I Advantage
sahara.apolinario@iiaba.net
703-706-8764

Ren Lim

Administrative Assistant, Big I Advantage
ren.lim@iiaba.net
703-706-8765

Alecxa Valiente

Administrative Assistant, Big I Advantage
alecxa.valiente@iiaba.net
703-706-8761

Lena Orsini

Director of Compliance, Licensing & Administration
lena.orsini@iiaba.net
703-706-5418

RLI & Personal Umbrella Markets

April Pitz

Director
april.pitz@iiaba.net
703-706-5360

Affluent Market Team

Chrystal Washington

Senior Underwriter, Affluent
chrystal.washington@iiaba.net
703-706-5368

Gena Brooks

Junior Underwriter/CSR Affluent Markets
gena.brooks@iiaba.net
703-706-5434

Charles Jacob (Cham)

Affluent Market Underwriting, CSR
charles.jacob@iiaba.net
703-706-8760

Kim Bromwell

Affluent & Standard Programs CSR
kim.bromwell@iiaba.net
703-706-5431

Standard Market Team

Jodie Bacote

Senior Personal Lines Underwriter
jodie.bacote@iiaba.net
703-706-5411

DeAnne Biscoe

Personal Lines Underwriter
deanne.biscoe@iiaba.net
703-706-5374

Kim Bromwell

Affluent & Standard Programs CSR
kim.bromwell@iiaba.net
703-706-5431

Yolanda Smith

Non-Standard Underwriter
yolanda.smith@iiaba.net
703-706-5433

Cris DeJesus

Underwriting Assistant/CSR
cris.dejesus@iiaba.net
703-706-5437

PJ Punla

Remarket Assistant/CSR
pj.punla@iiaba.net
703-706-8769

Ashley Snyder

Personal Lines Underwriter
ashley.snyder@iiaba.net
703-706-5485

Non-Standard Markets

Stacey Frazier

Surplus Lines Underwriting Manager
stacey.frazier@iiaba.net
703-706-5422

Commercial Lines Team

Claire McCormack

Manager and Senior Underwriter, Commercial Lines
claire.mccormack@iiaba.net
703-706-5415

Gwen Lombardi

Commercial Lines Underwriter
gwen.lombardi@iiaba.net
703-706-5469

Crystal Holman

Junior Commercial Lines Underwriter
crystal.holman@iiaba.net
703-706-5401

Angeline Leto

Commercial Lines, CSR
angeline.leto@iiaba.net
703-706-5364

Coalition

Christy Hammond

Cyber Insurance Program Manager
christy.hammond@iiaba.net
703-706-5447